Thought Leadership

White Papers

At Cross Country Computer, we are proud to be a leader in developing and sharing cutting-edge strategies for marketers. We offer white papers on a range of relevant issues. Our white papers are in PDF format and can be viewed with Adobe Acrobat Reader.

The Evolution of List Fulfillment June 2010 By Ray Schultz

OFFSHORE CALL CENTER OUTSOURCING FOR MULTICHANNEL MERCHANTS: Maximizing the efficiency of your in-house call center facility…and lowering costs July 2009 By Erv Magram, Former CEO, Lew Magram Catalog

Finding the Decision Makers that Generate the Highest B2B Response March 1, 2008 By Thomas J. Berger, CEO, Cross Country Computer

A New Acquisition Strategy in the War to Save Margin February 26, 2008 By Thomas J. Berger, CEO, Cross Country Computer